First visit

Consultation and Non-consultation Days

Medical clinical division

Patients who visit the outpatient department of our hospital for the first time must have an appointment that was made in advance and a referral letter.
You must have a referral letter and an appointment that was made in advance for your first consultation. Please see the separate table, “First-visit Patient Medical Care System List”.
 
Reception hours First visit 8:30 – 12:00
(8:30 – 10:30 for the Department of Ophthalmology)
*First-visit patients are kindly requested to arrive at the hospital 20 to 30 minutes before the scheduled time and check in.
Patients with an appointment made by another medical institution: Check in at counter No. 1
Patients with an appointment made themselves: Check in at counter No. 3, 4 or 5
Non-consultation days Saturdays, Sundays, national holidays, and the year-end and New Year holidays (Dec. 29 – Jan. 3)

How to make an appointment in advance (excluding the Departments of Psychiatry and Neurology and Rehabilitation and Physical Medicine)

  1. When a patient wishes to make an appointment by telephone him/herself, please have your referral letter on hand.
    Please call 011-706-7733 (exclusive telephone number)
    Hours: 9:00 – 16:00 on weekdays (until 15:00 for appointments on the following day)
    *If you come to the hospital to make an appointment, please come to counter No. 2 for reception of the Hospital Affairs Division on the first floor.
  2. When a patient makes an appointment through his/her current medical institution (regular doctor).
    Please consult with your regular doctor.
The medical consultation system for first-visit patients differs depending on the clinical department. Please confirm at the concerned department.
*Outpatient Consultations
*Patients visiting clinical departments that do not require a referral letter have to pay the following special fee based on the combined insurance-covered and non-covered medical treatment system, in addition to the first-visit fee, at their own expense (not covered by insurance).  
 Medical clinical division: 5,400 yen (non-taxable for childbirth: 5,000 yen)
 Dental clinical division: 3,240 yen

*The fees changed on April 1, 2016 due to revision of the system (no raise for the dental clinical division).

Patients who wish to make an appointment with the Departments of Psychiatry and Neurology and Rehabilitation and Physical Medicine

Please call 011-716-1161 (switchboard number) for the Department of Psychiatry and Neurology, and 011-706-7010 for the Department of Rehabilitation and Physical Medicine.
 

Dental clinical division

First-visit reception By appointment only
8:30 – 12:00*
(Until 4 p.m. for the Departments of Dentistry for Children and Disabled Persons, Orthodontics and Preventive Dentistry.
Return-visit reception By appointment only
Please check in at one of the return-visit reception machines before your scheduled time and wait in the waiting hall of the clinical department you are visiting.

Dental clinical division* If you wish to schedule your first-visit appointment for the afternoon due to special circumstances (appointment through another medical institution, etc.), please consult us.
Telephone numbers for new patient appointments
(first visit): 011-706-7733
(Return visit): number of each clinical department (see the back of a receipt)

Dental clinical departments and clinics

Clinic
First Clinic (2F) Preliminary Examination Room
Second Clinic (2F) Dentistry for Children and Disabled Persons
Third Clinic (3F) Oral and Maxillofacial Surgery, Oral Medicine, Orthodontics, Dental Radiology, Clinic of Eating and Swallowing Disorders
Center for Advanced Oral Medicine Clinic of Temporomandibular Disorders, Clinic of Stomatognathic Function, Clinic of Dental Implants
Center for Oral Surgery (3F) Center for Oral Surgery
Fourth Clinic (4F) Restorative Dentistry, Removable Prosthodontics, Gerodontology, Division for General Dentistry, Clinic of Esthetic Dentistry
Fifth Clinic (5F) Endodontics and Periodontics, Crown and Bridge Prosthodontics, Preventive Dentistry, Division for General Dentistry, Clinic of Bruxism, Clinic of Halitosis
Dental floor guide

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